FAQ

Frequently Asked Questions
HOW DOES WINMINER WORK?

WinMiner uses a smart dynamic algo – analyzes each systems and automatically determines, at any moment, which miner to use and which coin to mine. It also serves as a pool in order to maximize the return.

During the benchmark stage WinMiner informs of the target performance similar machines were able to accomplish, it then, over some time, optimizes the performance for your specific machine but trying different possible mining jobs, and then you are getting optimized performance.

WHAT TYPE OF WORK IS MY COMPUTER GOING TO PERFORM?

Our intention is to become a platform where projects needing massive computing power could seamlessly buy computing power from owners of personal computers around the world.

In the first phase, the work will mainly consist of contributing to the creation and trade of alternative currencies being developed and used in the New Economy. For example we may harness our network collective computing power to effectively mine a new or existing coin and then sell the rewards turning them into hard cash that we can then pass on to you.

WILL YOUR APPLICATION SLOW DOWN MY COMPUTER?

When in Auto Mode our software will detect and perform work only during time in which the PC was otherwise idle. If it detects that you move the mouse or hit the keyboard it will immediately cease work giving you all your computer power.

You can of course also choose to go full throttle all the time until you decide to turn it off or work in limited mode. You call the shots.

CAN I USE WiNMINER ON MY OPERATING SYSTEM?

At this stage WinMiner is only available in a Windows version with the following minimum requirements:

a. Windows 7 and up

b. CPU: i3 equivalent and up

DOES PC HAVE TO BE TURNED ON TO GENERATE MONEY USING WINMINER?

Profits come from computing power. So when you turn off or use a sleep mode on your machine, your computer can not perform computing work and therefore WinMiner will not work.

DO I NEED INTERNET CONNECTION FOR USING WINMINER?

WinMiner requires live internet connection as it needs to communicate with the WinMiner servers in order to receive and deliver computing tasks.

As a rule of thumb if the connection is good enough for watching YouTube and has no disconnects then you should be good.

Internet traffic volume used by WinMiner will depend on your type of machine, its operating time, the type of mining and many other factors.

CAN I USE WINMINER IN MY COUNTRY?

Technically there is no geographical restriction for running WinMiner – please read WinMiner Terms of Service

CAN I USE WINMINER ON MAC OS?

At this stage WinMiner is only available in Windows and Linux (test) versions, a Mac version is definitely on our roadmap.

HOW TO CHOOSE MACHINE FOR THE BEST PROFIT?

There are generally four components to mining profitability –

(1) Cost of hardware

(2) Computing power of hardware

(3) Altcoins prices and difficulties

(4) Cost of electricity

You will need to estimate all the above to get a feel for the kind of return you can expect.

You can look up the cost of the hardware online and get a feel for what each component is capable of doing using mining profitability calculators

Bottom line, you will need to do a bit of research to find the comfort spot of performance vs. cost.

WHERE CAN I FIND THE ADDITIONAL INFO ABOUT WINMINER?

We usually post Winminer version logs and news on Bitcointalk forum – see here  https://bitcointalk.org/index.php?topic=2004875.new#new

HOW MUCH MONEY CAN I MAKE WITH MY COMPUTER?

This depends on the quality of your computer hardware (how strong is your processor and/or your graphic card) and the work jobs available at any given moment.

To date we have on the network personal computers generating $80 per month all the way down to computers generating $10 per month. We will do our best to get you the best results we can.

HOW TO USE WINMINER?

Here is how to use WinMiner:

Step 1 – make sure your system meets the minimum requirements:

OS – Win 7 or up
CPU – Intel i3 equivalent or up

Step 2 – Download and install WinMiner from wwww.winminer.com,  make sure you create an exclude rule for WinMiner folder in your anti virus program, click the Start button

Step 3 – Let your balance grow

Step 4 – Withdraw using your preferred method

WHAT IS WINMINER PORTABLE AND SETUP VERSION?

WinMiner provides setup and portable versions.
A portable install means you may copy the folder, where the program is installed, to a storage device (like a USB flash drive or HDD), and then you can run the program on another computer without having to run an installer.

CAN I HAVE MORE THEN ONE MACHINE ON MY WINMINER ACCOUNT?

You can have all your machines on a single account (we have users with hundreds of machines on a single account) –  make sure each machine has a different name to avoid conflict in the live dashboard reporting.
Live Dashboard is available here – web.winminer.com

CAN I CONNECT DIRECTLY TO WINMINER POOLS?

WinMiner pools currently work only with the WinMiner software.

IS IT POSSIBLE TO RUN WINMINER ON MY PHONE?

We definitely intend to offer WinMiner on additional platforms.

Mobile devices are, at least in the current form of proof of work models, not very effective for mining. We believe this will change and we intend to be there when it does.

HOW TO RESET MY WINMINER PASSWORD?

You may reset your WinMiner password by going  to web.winminer.com and clicking the “Reset password”  link.

Then click the confirmation link in the verification email within 24 hours (check your spam folder, just in case)  and  set a new password. Password must contain the following characters: lowercase, uppercase, numeric, special (!,@,#,etc.)

IS WINMINER SAFE TO USE?

WinMiner is the software we developed to run on our server farm and we run it there as well as on our personal computers.

Mining digital coins is an intensive computing power work and as such some AVs may flag some of the common miner softwares that WinMiner uses.

You are welcome to read more about it here and decide for yourself:
http://www.winminer.com/is-winminer-safe-to-use/

IS IT POSSIBLE THAT YOUR APPLICATION IS BEING FLAGGED BY MY COMPUTER SECURITY APPLICATION?

Yes, unfortunately this may happen as it often does to new mining services/software.

Please do let us know of any such matter ASAP so we can take it up with the relevant provider and solve the matter with no delays.

WHICH PORTS DO I NEED OPEN ON FIREWALL?

WinMiner doesn’t requires any specific rules for firewalls – you need ensure that outgoing traffic is allowed.

HOW MUCH DO YOU CHARGE FOR THIS SERVICE?

We charge a fee of 3% upon withdrawal

HOW DO I GET THE MONEY?

We can transfer your balance in Bitcoins, Bitcoin Cash, Ethereum or Litecoin to your digital wallet or your USD balance to your PayPal or Payeer account or Amazon or iTunes gift cards. Bank account transfers are possible (for high balance only). Transfer fees and cost will be borne by the user.

WinMiner is built in a way that users initiate the withdrawals when a balance exceeds the minimum amount:

PayPal – min amount $20

Payeer – min amount $20

Bitcoin – min amount $20

Bitcoin to CoinBase or Cryptopia accounts – $5 (zero transaction fee)

Ethereum – min amount $20

Litecoin – min amount $10

BitcoinCash -min amount $10

Steam Gift Card – minimum amount $5

iTunes gift card – min amount $10

Amazon gift cards – min amount $20

WHY CURRENCY IS USD?

WinMiner base currency is USD. That means that your balance (in USD) is guaranteed and protected from coins fluctuations. To do so, WinMiner exchanges coins mined into USD.

When a user wants to withdraw, we take the balance (in USD) and carry out the user withdrawal order, whether a PayPal or Payeer transfer (in USD) or altcoins (in which case we purchase the coins for the user and make the transfer).

HOW CAN I WITHDRAW MY MONEY?

You could withdrawal your money via your WinMiner account (click the “Login” button, access your account and open the “Withdrawal” page)

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